Unlock workforce productivity by measuring, managing, and optimizing the processes your employees follow. With AFXInfra, you gain the insights to connect employee performance with customer satisfaction, revenue growth, and bottom-line results.
Labor productivity measures how efficiently work gets done. It answers a key question: for every hour an employee works, how much value is being created? By comparing output—goods and services produced—to labor hours, businesses can evaluate the ROI of their workforce, identify opportunities to boost efficiency, and maximize the impact of their human capital.
Improving labor productivity leads to higher profitability and creates room to reinvest in growth. Simply put, it's a critical driver of long-term success.
Whether you're just starting with omnichannel or have years of experience, executing it effectively and efficiently is essential to ensuring your brand’s profitability—now and into the future.
With AFXInfra’s proprietary work measurement tools, building, managing, and deploying location-specific labor standards—and seamlessly integrating them into your WFM system—is easier than ever. Gain the power to accurately measure labor productivity, optimize your workforce, and drive sustainable economic growth.
When it comes to the processes employees follow to get work done, we’ve seen it all. AFXInfra helps you optimize workforce behavior through smart policy updates, process standardization, clear SOPs, and practical training for both employees and managers.
From tracking foot traffic and analyzing customer demographics to uncovering the connection between interactions, satisfaction, and sales, AFXInfra empowers you with deeper insights to elevate how you manage your stores.
AFXInfra partners with you to design a customized organizational structure, talent strategy, and staffing model that meets evolving customer expectations. Together, we’ll create a clear roadmap and provide ongoing expertise to ensure your success today and into the future.
By leveraging labor productivity and cost data—combined with unit labor cost insights, technology advancements, and deep industry expertise—your organization will unlock new levels of growth and profitability.
Tactical advice, insight, and expertise from one of the world’s most-trusted
workforce management consulting firm.
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