Maximize the productivity of your workforce by measuring, managing, and optimizing the processes your employees follow. With help from AFXInfra, you’ll be better able to understand and quantify the link between a productive workforce and customer satisfaction, revenue, and the bottom line.
Labor productivity measures worker efficiency. It answers the question: for each hour that an employee is working, how much productive work is getting done? Comparing the goods and services produced to the number of labor hours lets businesses measure the ROI of their hourly labor, find ways to improve their productivity growth, and make the most of their human capital.
From there, it’s easy to generate higher profits and invest in more opportunities. Labor productivity is, unsurprisingly, very important.
Whether omnichannel is new to your organization or a service you’ve been offering for years, doing it effectively and efficiently will be key to guaranteeing your brand’s profitability for today, tomorrow, and beyond.
With AFXInfra’s proprietary work measurement tools, creating, managing, and deploying location-specific labor standards and integrating these standards directly into your WFM system has never been easier. You’ll be able to effectively calculate labor productivity, strengthen your labor force and increase your economic growth.
When it comes to the processes employees follow to get the job done, we’ve seen it all. AFXInfra will help you optimize employee habits with policy changes, process standardizations, new SOPs, and hands-on training for employees and managers alike.
From mapping foot traffic and analyzing the demographics of your customers to understanding the link between customer interactions, satisfaction, and sales dollars, AFXInfra will help you bring a new level of insight to how you manage your shops.
AFXInfra will help you build the tailored organizational structure, talent strategy, and staffing rules you’ll need to deliver on evolving customer expectations. We’ll build this roadmap with you and give you the ongoing expertise you’ll need to succeed, now and for years to come.
Our technology and expertise will help you to harness a variety of labor productivity and costs data. With unit labor costs, technological changes, and our business sector expertise your organization will prosper.
Tactical advice, insight, and expertise from one of the world’s most-trusted
workforce management consulting firm.
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