Understand your stakeholders and how they’ll be impacted by change
Conduct a thorough stakeholder analysis for every group impacted by upcoming changes. Identify challenging behaviors to unlearn, potential resistance points, and key risks to address. Then move forward with confidence, equipped with an OCM Roadmap that provides full visibility into the actions needed for success.
Build a communication plan that resonates and builds trust
Customize your communication for each stakeholder group—whether it’s executives, store managers, end-users, or the entire organization. When your stakeholders are aligned with your vision and excited about the impact, you reduce risks and accelerate successful adoption.
Equip your team with top-notch deliverables and high-impact training
Create a training plan your stakeholders will embrace. We develop tailored training materials—day-in-the-life guides, tri-folds, quick reference sheets, and more—and deliver hands-on sessions for store managers or train-the-trainer programs for your operational leaders.
Analyze adoption rates from the field and plan your next steps
We help you stay agile throughout your project by collecting the data needed to measure your go-live’s ongoing success. Make informed, real-time adjustments that keep stakeholders engaged and boost adoption rates.